Principal, J Arnold & Associates
Joined on April 25, 2007 – Canada
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Jon Arnold is Principal of J Arnold & Associates, an independent analyst and marketing consultancy with a focus on IP communications. Previously, he was the VoIP Program Leader at Frost & Sullivan, where he was responsible for managing their subscription service for Global VoIP Equipment Markets. The consultancy was launched in March 2005.
He is a frequent speaker at VoIP and telecom conferences, including eComm, Internet Telephony, VON, NXTcomm, Pacific Telecom Council, Dow Jones Network Ventures, NYSSA, IT360 and the Canadian Institute. In addition, he serves on the Editorial Advisory Board of Business Technology Quarterly, and the Advisory Board for the 2009 eComm conference.
Jon is frequently quoted in the business and trade press, radio and television, including Business Week, Forbes, Fortune, NYT, WSJ, Financial Times, CNET News, Light Reading, Globe & Mail, Financial Post, Toronto Star and ROB TV. Media profile archive available upon request. Jon writes a bi-monthly column - Service Provider Views - for TMCnet, and serves as Editor of the IPCommunicationsTV.com industry portal. He is also a Gerson Lehrman Group Scholar, where his advice is regularly sought out by the finance and investment community, and is an expert contributor to Tech Target’s SearchUnifiedCommunications.com portal.
Until only recently, has it been remotely plausible to consider such different companies joining forces. I've written about Skype often, and for the most part, they've been a threat for incumbents of all stripes. To hear about this from Verizon during such a public event makes it very clear that the sands are shifting once more, and yet again, VoIP is the culprit. more»
It seems like there's a different headline story about Google every day lately, and there's a lot here that service providers should be paying attention to. The launch of Nexus One around CES earlier this month is especially important for all mobile operators as well as the handset vendors partnering with them. A few days later, we started hearing noise about Google Energy. more»
Just when you thought Nexus One was the biggest thing coming out of Google this week, we now get word about Google Energy. Well, Nexus One is a big deal, but I say that wearing my telecom analyst hat. Switching to my smart grid hat, Google Energy is something else altogether... As big as that is -- and will be -- Google Energy has all kinds of implications for smart grid. For starters, more»
Having followed IP communications as an analyst since 2001, I've seen a few cycles come and go, and Smart Grid reminds me a lot of VoIP. Telcos and utilities both operate large, complex and costly networks, and prior to 1984, both were heavily regulated. Following the deregulation of telecom came a wave of unprecedented innovation and disruption built largely around IP technologies. We all know what that's done for telcos -- and communications in general. more»
The recent launch of Google Wave generated a lot of attention, and for good reason. It's recently crossed my path in a few different settings, and while the news is still fresh, there is a lot here for service providers to be thinking about. At a high level, Wave is Google's entry into the real time collaboration space, and being Web-based, is poised to disrupt the status quo, not just for vendors, but service providers as well. more»
A very good friend of mine is an archivist with the Ontario government, and we share similar views on how technology is impacting modern life. He passed a really interesting item along that ran in yesterday's Washington Post. Some of you may be following this – Google's Book Search Settlement. I can definitely see how this has a direct bearing on the archive space, but also how it touches on a few tangents of my world – emerging communications technologies. more»
Without rehashing the mainstream headlines, it's clearly on the table now that eBay has given up trying to create synergies with Skype, so the focus now is on making the best of things as distinct entities. The preferred route for eBay would be to keep Skype and recoup their investment via an IPO sometime next year. That would certainly bring an end to things with both parties leaving on a high note. Of course this hinges heavily on the state of capital markets... more»
While most people I know are at either VoiceCon or CTIA this week, this one is worth staying home for. Also, I'm sure all the Skype followers are focused today on the news about working with the iPhone -- and that IS a big story. However -- for very different reasons -- I'm sure you'll find this one of interest too. This was a front page story in today's Globe and Mail, and no doubt many other Canadian dailies... more»
I've been posting photos and snippets during eComm 2009 this week, but composing my overall impressions has been another matter. Sitting through 3 days mostly filled with continuous 15 minute presentations is a surefire recipe to fry your brain, and most people I talked to were topped out well before things wrapped up Thursday night. It's information overload of the highest -- and best -- order... Here's my top-line takeaway, and reading the rest of this post is really just detail. But it's detail you'll probably love if you really want to know what you missed... more»
I don't usually write sequels to my articles, but this time, it's warranted. My last column, "VoIP in 2008 -- I'm Not Dead," served as a year-end review and, for me, there were a lot of interesting things in 2008 related to VoIP that formed the basis of that article. I did not intend to rattle cages, but it did, and set off a lot of subsequent conversation, primarily in the blogosphere. more»
Ok, ok - it's pretty hard to ignore the bombshell news that's on front pages everywhere today in Canada. It looks like Nortel is going to seek bankruptcy protection, perhaps as early as today. This may be a minor story in the U.S. business press, but it's a big story in tech/telecom, and a HUGE story here in Canada. You don't need me to tell you what Nortel means to Canada in terms of pride and joy, although that's more of a distant memory these days... more»
VoIP remains a hot topic in the IP communications world, but it's definitely evolving. The following is my most recent article for a column that I write for TMCnet, and it's a year-end review on VoIP as well as my outlook for how it's changing for 2009. Colleague Alec Saunders posted his response to my article yesterday, and it's a good read. If you're interested in where VoIP is headed, then my article should help keep that dialog moving along within the CircleID community. Here we go... more»