Scott Hollenbeck

Scott Hollenbeck

Senior Director of the Verisign Registry Services Lab
Joined on January 24, 2014 – United States
Total Post Views: 87,751


As Senior Director of Verisign's Registry Services Lab, Scott Hollenbeck manages a team of engineers and researchers focused on exploring innovation opportunities. Mr. Hollenbeck is the author of the Extensible Provisioning Protocol (EPP), a standard protocol for the registration and management of Internet infrastructure data including domain names. More recently, he was a co-author of the Registration Data Access Protocol (RDAP), a standard protocol that was designed to replace the aged WHOIS protocol. He has served as a member of the Internet Engineering Steering Group of the Internet Engineering Task Force, where he was the responsible area director for several working groups developing application protocol standards.  He received a Bachelor's degree in Computer Science from the Pennsylvania State University and a Master's degree in Computer Science complemented by a graduate certificate in Software Engineering from George Mason University.

Featured Blogs

We Need You: Industry Collaboration to Improve Registration Data Services

For more than 30 years, the industry has used a service and protocol named WHOIS to access the data associated with domain name and internet address registration activities... The challenge with WHOIS is that it was designed for use at a time when the community of users and service operators was much smaller and there were fewer concerns about data privacy. more»

As WHOIS Transitions to RDAP, How Do We Avoid the Same Mistakes?

In 1905, philosopher George Santayana famously noted, "Those who cannot remember the past are condemned to repeat it." When past attempts to resolve a challenge have failed, it makes sense to consider different approaches even if they seem controversial or otherwise at odds with maintaining the status quo. Such is the case with the opportunity to make real progress in addressing the many functional issues associated with WHOIS. We need to think differently. more»

How Will Your Registration Data Be Managed in the Future?

Benjamin Franklin once said, "By failing to prepare, you are preparing to fail." As we consider how Internet domain and address registration data is managed and accessed in a post-WHOIS era, and given the long history of failure in addressing the shortcomings of WHOIS, it is extremely important to start preparing now for the eventual replacement of WHOIS. This is the fundamental purpose of the next Registration Operations Workshop (ROW) that is scheduled for Sunday, July 19, 2015, in Prague, Czech Republic. more»

Registration Operations is More Than Just Registering Domain Names

Perceptions can be difficult to change. People see the world through the lens of their own experiences and desires, and new ideas can be difficult to assimilate. Such is the case with the registration ecosystem. Today's operational models exist because of decisions made over time, but the assumptions that were used to support those decisions can (and should) be continuously challenged to ensure that they are addressing today's realities. Are we ready to challenge assumptions? Can the operators of registration services do things differently? more»

Call for Participation: Registration Operations Workshop at IETF-92

The next Registration Operations Workshop will take place at the start of IETF-92 on Sunday, March 22, 2015, at The Fairmont Dallas Hotel. The workshop will start at 12:30 p.m. CDT and will finish at 4:30 p.m. CDT. We are seeking proposals for Extensible Provisioning Protocol (EPP) extensions to be featured as part of the workshop, including existing extensions that people wish to register with the Internet Assigned Numbers Authority (IANA)... more»

Where Do Old Protocols Go To Die?

In Ripley Scott's classic 1982 science fiction film Blade Runner, replicant Roy Batty (portrayed by Rutger Hauer) delivers this soliloquy... "I've...seen things you people wouldn't believe... Attack ships on fire off the shoulder of Orion. I watched C-beams glitter in the dark near the Tannhäuser Gate. All those... moments... will be lost in time, like (cough) tears... in... rain. Time... to die." more»

Summary of the Registration Operations Association Workshop

The first Registration Operations Association Workshop took place on Thursday, 16 October 2014, at the Los Angeles Hyatt Regency Century Plaza Hotel. I'd like to thank the 64 people that took the time to attend and participate in the discussion, both in-person and remote. I started the workshop with an introduction to some of the technical challenges being faced by the domain registration industry. more»

Registration Operations Association Workshop Update

In a series of recent blog posts I've described the technical challenges in registration operations, a proposal for an industry association, and announced an interactive workshop to explore association formation. This is an update on where things stand with the workshop. The first Registration Operations Association Workshop is scheduled for Thursday, 16 October 2014 in the Pacific Palisades room at the Los Angeles Hyatt Regency Century Plaza hotel, the same venue being used for ICANN 51. more»

Is It Time for a Registration Operations Industry Association? (Part 3)

In Part 1 and Part 2 of this series of blog posts I described the need for a registration operations industry association. At the end of Part 2, I wrote that Part 3 will describe "an opportunity for everyone that's interested in discussing this topic in a live environment." The large number of people attending ICANN 51 in Los Angeles presents the best chance of discussion with many potential participants being in the same place at the same time. Let's take advantage of that proximity. more»

Is It Time for a Registration Operations Industry Association? (Part 2)

In Part 1 of this series of blog posts I described the need for an industry association of operators to discuss the technical tasks, such as the development, deployment, and ongoing systems administration of the Extensible Provisioning Protocol (EPP), performed by registries and registrars to ensure interoperability and share best practices when providing registration services. In this blog post I'll describe a way to make that happen. more»

Is it Time for a Registration Operations Industry Association? (Part 1)

Since 2001 there have been occasional conversations on technical mailing lists exploring the concept of creating an independent industry association or consortium of domain registration operators. My recent experiences with the evolution of extensions to the Extensible Provisioning Protocol (EPP) have convinced me to look at these suggestions more closely, and I'm now convinced that this is an idea worth exploring. "Registration Operations" refers to the technical tasks, such as the development, deployment, and ongoing systems administration of EPP, performed by registries and registrars to provide registration services. more»

New Work in the Development and Management of EPP Extensions

On Dec. 12, 2013, the Internet Engineering Steering Group (IESG) announced the formation of a new working group, Extensible Provisioning Protocol Extensions (eppext). The working group was formed to create an Internet Assigned Numbers Authority (IANA) registry of Extensible Provisioning Protocol (EPP) extensions and to review specifications of extensions for inclusion in the registry. EPP is the standard domain name provisioning protocol for generic top-level domain (gTLD) name registries that operate under the auspices of ICANN. more»