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Aircell vs. VoIP

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Irwin Lazar

Last week American Airlines launched their Aircell wireless Internet access on a limited number of flights. It didn't take long before a few folks tried to make voice and video calls (in violation of Aircell's terms-of-service according to their PR folks), and it didn't take long before someone figured a way around their voice/video blocking efforts.

It's amazing how many times this battle gets fought. Service providers must know by now that people will find a way around their efforts to block applications. And they ought to realize that going after such users is going to create some negative publicity.

I posted some thoughts at the Enterprise 2.0 Blog. Andy Abramson and Dan York have "must read" posts as well.

By Irwin Lazar, Analyst. More blog posts from Irwin Lazar can also be read here.

Related topics: Access Providers, Broadband, Telecom, VoIP, Wireless

 
   

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