VoIP

VoIP / News Briefs

Survey Finds VOIP User Satisfaction Despite Some Disconnect

With voice over IP consumer usage poised to become a mass market, existing users are fairly satisfied with their service, according to a new survey released on May 31 by SupportSoft.

Sixty one percent of the 100 VOIP users subscribing to a cable-based service surveyed said that they are satisfied with their service, despite the finding that 34 percent of them had to have a technician come out within 90 days of the initial service installation because of a problem, and that 16 percent had to have a technician come out two or more times due to service problems. more

Storing VoIP Conversation along with Email as Next Regulation

IT chiefs have been warned to prepare for the possibility of new corporate governance rules that would require them to keep records of voice-over-IP (VoIP) conversations alongside email, instant messaging and other forms of communication.

Speaking at the Symantec user event in San Francisco last week, Jeremy Burton, a senior vice-president at the security specialist, said, "Financial institutions in the US already need to keep voicemail because it is stored on disk. As soon as the regulators figure out that VoIP is a digital stream, they will probably try to force that to be kept as well." more

IPTV on Steady Rise with More Views and Channels

The number of viewers watching TV piped into homes over the internet is increasing as more broadcasters look to offer their content this way.

Research out today reveals the number of people downloading television content or watching it live online is growing rapidly in the UK. According to findings from Continental Research, 5.4 per cent of the UK population have watched IPTV. In total, 3.6 per cent have watched streamed live content and 3.3 per cent have watched a program that they have downloaded. more

ICANN Approves .TEL Top-Level Domain

ICANN unanimously approved the creation of the new .Tel Top Level Domain (TLD) and awarded the contract to Telnic Limited.

"The .Tel domain offers the first genuinely different use of domains since .com was first created. It will provide seamless integration of existing methods of communication with emerging technologies like Voice over IP (VoIP). This places the .Tel domain at the core of the next phase of Internet development," said Khashayar Mahdavi, CEO of Telnic. more

Security Professionals at Major Financial Institutions Shunning VoIP

Internet telephony is still not mature enough a platform to support business communications, according to senior security professionals.

In a debate at the Infosecurity conference in London last Wednesday, an audience of security and IT pros voted that Voice over Internet Protocol (VoIP) wasn't able to support mission critical communications at the moment. Banking security professionals argued that the expense of implementing current VoIP solutions coupled with the risk of security holes and network downtime did not make IP telephony an attractive business proposition. more

VoIP Used in New Phishing Scam

Small businesses and consumers aren't the only ones enjoying the cost savings of switching to VoIP. According to messaging-security company Cloudmark, phishers have begun using the technology to steal personal and financial information over the phone.

Earlier this month, Cloudmark trapped an email phishing attack in its security filters that appeared to come from a small bank in a big city and directed recipients to verify their account information by dialing the included number. (The Cloudmark user who received the email and alerted the company knew it was a phishing scam, because he's not a customer at this bank.)  more

University Researchers Heighten Focus on VoIP Security Threats

With VoIP starting to live up to some of the hype, university researchers are looking to ensure that the technology's momentum in corporate and residential markets won't be ruined by myriad security threats.

The National Science Foundation this week said it has issued $600,000 to the University of North Texas to spearhead development of a multi-university test bed to study VoIP security. Other participants are Columbia University, Purdue University and the University of California-Davis. more

VoIP Prompts Carrier Backlash

Carriers plan to challenge VoIP 'poachers' with services to win back defecting small businesses and test the market's economics. Signals that their grip on the Net neutrality high ground could be slipping are prompting major telecommunications carriers to put Plan B in motion -- an all-out price and feature war to test the staying power and limitations of Internet voice upstarts, analysts say. more

SIP Emerges as De Facto VoIP Standard

Session Initiation Protocol (SIP) is emerging as the de facto corporate standard for VoIP networks running converged voice/data communications, industry experts reported today.

Analyst firm Frost & Sullivan said that SIP is anticipated to "replace the traditional modes of communication, and create an alternative communication industry reducing network elements to mere call-forwarding devices". more