VoIP

VoIP / Most Commented

VoIP Deployments Soaring, Cost Still a Barrier

Plans to deploy VoIP are soaring, but enterprises still have a hard time justifying costs to upper management. According to a survey by BT INS, 62% of respondents either have deployed or are in the process of deploying VoIP across their networks -- up from 44% in 2005. Another 18% are designing or testing VoIP deployments for limited network segments. At the same time, however, cost is becoming a more significant barrier to adopting VoIP, the survey found. more

Dial-through Fraud Made Easier Using VoIP

Telephone switchboard hacking is not new, but criminals are now using the latest technology to cover their trails. Anyone who cracks the protection around the codes can make unlimited calls at the company's expense... "Before VoIP this kind of fraud required considerable investment, specialist skills and sophisticated equipment. Now, with VoIP, the equipment is readily available, low cost and easy to set up and then move when discovered," says one senior consultant. more

Infrastructure ENUM

After much initial fanfare a couple of years ago ENUM has matured to a state where it is currently yet another under-achiever in the technology deployment stakes. ENUM initially presented itself as a very provocative response to the legacy telco position of monopolising public voice services through their exclusive control over the Public Switched Telephone Network (PSTN) and the associated controlling position over the telephone number space... The perception was that ENUM was going to dismantle these levers of control and open up the voice market to a new wave of competitive carriers. If the address plan was the key to the PSTN, then ENUM was intended unlock this network and position the new wave of Voice Over IP (VOIP) carriers to take over any residual treasures of the traditional voice market. Events have not played out according to these expectations... more

Security Experts Warn VoIP Attacks May Be Just Around the Corner

It's become a familiar pattern in online security. A groundbreaking way to communicate emerges, spreads like wildfire, and then hackers find a way to use it to their advantage. Security companies react--but not before the problem has succeeded in wreaking havoc. It happened with e-mail and is happening now with instant messaging and mobile devices.

The next area that could be targeted: Voice over Internet Protocol, or VoIP, which lets people make low-priced phone calls using the same technology that delivers e-mail. And the results could be just as damaging, if not worse, than with other technologies, some security experts warn.  more

Survey Finds VOIP User Satisfaction Despite Some Disconnect

With voice over IP consumer usage poised to become a mass market, existing users are fairly satisfied with their service, according to a new survey released on May 31 by SupportSoft.

Sixty one percent of the 100 VOIP users subscribing to a cable-based service surveyed said that they are satisfied with their service, despite the finding that 34 percent of them had to have a technician come out within 90 days of the initial service installation because of a problem, and that 16 percent had to have a technician come out two or more times due to service problems. more

Storing VoIP Conversation along with Email as Next Regulation

IT chiefs have been warned to prepare for the possibility of new corporate governance rules that would require them to keep records of voice-over-IP (VoIP) conversations alongside email, instant messaging and other forms of communication.

Speaking at the Symantec user event in San Francisco last week, Jeremy Burton, a senior vice-president at the security specialist, said, "Financial institutions in the US already need to keep voicemail because it is stored on disk. As soon as the regulators figure out that VoIP is a digital stream, they will probably try to force that to be kept as well." more

IPTV on Steady Rise with More Views and Channels

The number of viewers watching TV piped into homes over the internet is increasing as more broadcasters look to offer their content this way.

Research out today reveals the number of people downloading television content or watching it live online is growing rapidly in the UK. According to findings from Continental Research, 5.4 per cent of the UK population have watched IPTV. In total, 3.6 per cent have watched streamed live content and 3.3 per cent have watched a program that they have downloaded. more

ICANN Approves .TEL Top-Level Domain

ICANN unanimously approved the creation of the new .Tel Top Level Domain (TLD) and awarded the contract to Telnic Limited.

"The .Tel domain offers the first genuinely different use of domains since .com was first created. It will provide seamless integration of existing methods of communication with emerging technologies like Voice over IP (VoIP). This places the .Tel domain at the core of the next phase of Internet development," said Khashayar Mahdavi, CEO of Telnic. more

Telephony, Regulation, and VoIP

A new article by Ken Camp, published at Realtime VoIP, discusses telephony regulations, describing some existing regulatory issues surrounding telecommunications and how they might impact VoIP services. The following is an introduction to this article: "Bringing new technologies such as VoIP into service presents a wide range of technical challenges. Given the highly regulated environment of telecommunications, VoIP presents a set of regulatory challenges. For the most part, these challenges present hurdles to VoIP service providers who want to deliver commercial services to consumers and businesses and don't directly impact business VoIP deployment. ...Businesses that embrace managed VoIP services might want to review some of these regulatory issues, such as E-911 services, with the managed VoIP service provider." more

Security Professionals at Major Financial Institutions Shunning VoIP

Internet telephony is still not mature enough a platform to support business communications, according to senior security professionals.

In a debate at the Infosecurity conference in London last Wednesday, an audience of security and IT pros voted that Voice over Internet Protocol (VoIP) wasn't able to support mission critical communications at the moment. Banking security professionals argued that the expense of implementing current VoIP solutions coupled with the risk of security holes and network downtime did not make IP telephony an attractive business proposition. more

VoIP Used in New Phishing Scam

Small businesses and consumers aren't the only ones enjoying the cost savings of switching to VoIP. According to messaging-security company Cloudmark, phishers have begun using the technology to steal personal and financial information over the phone.

Earlier this month, Cloudmark trapped an email phishing attack in its security filters that appeared to come from a small bank in a big city and directed recipients to verify their account information by dialing the included number. (The Cloudmark user who received the email and alerted the company knew it was a phishing scam, because he's not a customer at this bank.)  more

Help! This is Not an Emergency

I like the drift of the Pulver/Evslin proposal on emergency communications, and wish there was as vigorous a debate going on over here. I just hope we in the UK aren't jerked out of complacency by some major disaster -- although widespread use of pre-paid cellular means the problem of sunken landlines isn't as acute. Yet I can't help but wonder why the poor public has to wait for a disaster before they're given partial control over how their number maps to different destinations and services. Why can't I get a voicemail service from someone other than my connectivity provider? Why is ENUM hostage to the telcos, whose interest lies in ensuring that new services can only come from them? more

Post-Disaster Communications Petition

Recently, FCC placed on public review a petition filed by Evslin Consulting and pulver.com. The petition grew out of the experiences felt during a breakdown in communications network caused by Hurricane Katrina. As you may recall, whole communities were evacuated in the Gulf coast and many families were separated because they ended in different cities. Added to the trauma, many of these evacuees found it difficult to contact and communicate with each other. But those who have VoIP service and those who subscribe to premium features on their PSTN lines were better off because their services were able to forward the calls to the new location... more

Continued Move Towards Unified Communications

A couple of new notes that underscore the continued convergence of real-time communications services (e.g. voice/video/IM) into a presence-based real-time IP communications infrastructure... I haven't seen this shift just yet, but increasingly the folks responsible for managing voice and video systems are integrating their planning with the groups in charge of instant messaging and collaboration. I expect this trend to accelerate as we move forward. more

University Researchers Heighten Focus on VoIP Security Threats

With VoIP starting to live up to some of the hype, university researchers are looking to ensure that the technology's momentum in corporate and residential markets won't be ruined by myriad security threats.

The National Science Foundation this week said it has issued $600,000 to the University of North Texas to spearhead development of a multi-university test bed to study VoIP security. Other participants are Columbia University, Purdue University and the University of California-Davis. more