According to news sources Google's fiber-to-the-home service is expanding to four additional cities: Atlanta; Nashville, Tennessee; Charlotte and Raleigh-Durham, North Carolina. Google Fiber currently is available in Kansas City, Austin, Texas and Provo, Utah. At a price tag of $80 per month, the service offers speeds around 10 times greater than that of the average Internet connection. more
Like any business, service providers must constantly evaluate the success of their operations. For implementations and installments, this is usually done by setting a strategic objective and then measuring progress made towards completion. But for operational teams, success is often measured by the repeated achievement of daily goals aligned to corporate objectives. Setting these benchmarks and collecting this data is accomplished by frequently running key performance indicators (KPIs). more
My colleague, Robert Smallwood in Geraldton, WA at the Department of Primary Industries and Regional Development (WA Government), has been testing Starlink now since March 2022 and he reports on his experience and in general, provides updates about Starlink and its mother company, SpaceX. He allowed me to use his report to write this article. more
In the first quarter of this year, the big cable companies added 482,000 customers, while telcos added over 50,000 customers. In what is a surprise to the industry, that growth has disappeared, and all of the big ISPs collectively lost almost 150,000 customers. That's a loss of 60,000 customers for the cable companies and 88,000 for the big telcos. The following statistics have been compiled by the Leichtman Research Group, which tracks the broadband performance of the largest ISPs in the country. more
One of the most common questions I'm being asked these days is from local politicians and economic development folks who want examples of other communities that are tackling and solving the digital divide. I'm able to trot out the big-picture stories because they come to my attention in reading about the industry. As an example, just before I wrote this blog, I read an article that says that the State of Maryland will be providing 150,000 laptops to homes... more
In 2017, Telesat, an established Canadian geostationary satellite operator, announced a planned low-Earth orbit Internet service constellation. The plan called for 117 satellites with inter-satellite laser links in a mix of inclined and polar orbits, enabling global coverage. more
Today the Berkman Center announced a new project that might be of interest to readers. Since 2002 I've studied Internet filtering around the world, most recently as part of the OpenNet Initiative. Last year with support of the MacArthur Foundation we published "Access Denied," a study of filtering in about 40 states. Our work so far has been centralized... We're now complementing that effort with a distributed reporting system... more
The Federal Communications Commission (FCC) has adopted procedures for Phase I of the Rural Digital Opportunity Fund (RDOF) auction, which will award up to $16 billion in support over ten years for the deployment of fixed broadband networks to homes and businesses in census tracks that are unserved by voice and broadband with download speeds of at least 25 Mbps. more
The Washington Post wrote an article recently that talked about how poor rural connectivity cost lives during a tornado in Louisiana. Around the country, there are now elaborate alert systems in areas subject to tornados and other dangerous weather events. These alerts have been shown to save lives since they give folks enough time to seek shelter or get out of the path of a storm. more
Early this morning in Syria, the Internet was almost entirely down for four hours. It was the ninth such outage since 31 July 2016 -- each one lasting from approximately 4am to 8am local time. more
Zero-touch provisioning (ZTP) -- whatever does that mean? Of course, it is another marketing term. I think the term "closer to zero touch provisioning" is probably better, but CTZTP -- as opposed to ZTP -- is a bit more of a mouthful. Whenever I hear language like this that I'm not familiar with, I get struck by a bolt of curiosity. What is this new and shiny phrase that has just appeared as if from nowhere? more
Google is now serving close to 25 percent of all consumer internet traffic running through North American ISPs, according to a report from Wired. "That's a far larger slice of than previously thought, and it means that with so many consumer devices connecting to Google each day, it's bigger than Facebook, Netflix, and Instagram combined. It also explains why Google is building data centers as fast as it possibly can. Three years ago, the company's services accounted for about 6 percent of the internet's traffic." more
A new network of European telecommunication satellites will be active from 2024, following the green light by European Parliament. The Infrastructure for Resilience, Interconnectivity and Security by Satellite project is aimed at providing a secure communications infrastructure for EU government bodies and agencies, emergency services and European delegations around the world. more
Elon Musk's quest to expand his Starlink satellite broadband service into India faces significant pushback from Mukesh Ambani, Asia's wealthiest individual and head of Indian telecom giant Reliance Jio. more
The escalating violence in Iraq has resulted in government shutting the the local Internet access according to a report by Renesys today. From the report: "Renesys has observed two large Internet outages this week that our sources confirmed to be government-directed outages. These interruptions appear to coincide with military operations, amid concerns that ISIL forces are using Internet websites to coordinate their attacks." more
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