In just the last two weeks, there were three major DNS outages between Google, Microsoft Azure, and Fonality. But only one of these companies was able to make even bigger waves with the way they handled their blunder. Fonality, who sells VoIP services and business phone systems, offered a very rare and transparent analysis of their outage. In a detailed statement from Chief Marketing Officer Jeff Valentine, readers were given crucial insight on how to prevent the same mistakes from happening to other companies. more
With companies shifting away from on-premises and "traditional" telecom networks to Internet-based protocols - such as Voice Over IP (oIP) - the market for critical communications infrastructure - most notably SIP trunking - is on the rise; not only multiple failover sites but cloud-based SIP-as-a-service solutions are now popular options. However, there's a caveat: problems unique to SIP systems that can cause IT headaches if you're not prepared. Here are three of the most common. more
Following my comments about the iPhone VoLTE announcement I had an interesting conversation with Andy Huckridge from Gigamon, a company that provides intelligent traffic visibility networking solutions for enterprises, datacentres and service providers around the globe. An interesting concept that we discussed was the 'triple challenge of network transformation'. The three elements of this challenge are... more
"What is a minimum set of specifications that a vendor must implement to be able to say that it is SIP-compliant?" A friend asked me that question and my response was: "It depends." and even more unfortunately:
"I don't know." It turns out to be a challenging question to answer... and it led me to ask: "How do we define what "SIP" is for telecommunications in 2014? How do we help vendors move their products/services to be based on SIP? As we talk about "turning off the PSTN" and "moving all telecom to IP", how can we make it easier for companies to switch to using SIP? more
As far back as 2011 we predicted that Apple would eventually enter the voice market. We indicated at that time that it was just a matter of time -- in the end it took another three years... While it didn't happen at Christmas that year the company is now ready and will use the VoLTE service to enter this market, which will make it possible to replace Telstra with any other mobile operator around the world... he telcos are not ready for this. While they should be seen as the leaders in the voice call market they are too preoccupied with protecting their traditional business and it is companies like Apple and Samsung who are now leading the charge. more
Few CSPs would dispute that IP-based mobile communications are the future. But some still see little reason to replace TDM switches that, on the surface, cost them little beyond energy and housing expenses. At the recent Neustar Interactive Insights Summit, telecommunications experts Jennifer Pigg, Vice President at Yankee Group, outlined the conundrum -- and revealed the cost of doing nothing is higher than many think. more
What is the impact of IPv6 on telecommunications, VoIP, unified communications, etc? Why should telecom operators care about IPv6? What VoIP systems already support IPv6? What efforts are underway within organizations like the IETF and the SIP Forum to ensure that telecommunications can work over IPv6? more
Interested in working on an open standard for "secure Caller ID" for voice-over-IP (VoIP)? If so, the new "Secure Telephone Identity Revisited (STIR)" working group was just officially chartered within the IETF and the mailing list is open for all to subscribe. more
The 87th meeting of the Internet Engineering Task Force (IETF) in Berlin, Germany, concluded on August 2, 2013. IETF Chair Jari Arkko recently published his summary of IETF 87 on the IETF Blog highlighting what he felt were some of the more important aspects of what was a very successful IETF meeting. I also had the privilege of interviewing Jari on video about the meeting. more
Can we create a "secure Caller ID" for IP-based communications, a.k.a. voice-over-IP (VoIP)? And specifically for VoIP based on the Session Initiation Protocol (SIP)? Can we create a way to securely identify the origin of a call that can be used to combat robocalling, phishing and telephony denial-of-service (TDOS) attacks? That is the challenge to be undertaken by the "Secure Telephone Identity Revisited (STIR)" group meeting tomorrow morning, July 30, 2013, at 9:00 am in Berlin, Germany, as part of the 87th meeting of the Internet Engineering Task Force (IETF). more
What makes the Opus codec so interesting? Why is there such a buzz about Opus right now? If you are not in telecom or doing anything with audio, why should you even remotely care about Opus? In a word... Innovation! And because Opus has the potential to let us communicate with each other across the Internet with a richer and more natural sound. You will be able to hear people or music or presenters with much more clarity and more like you are right there with them. more
Tonight begins the third annual SIP Network Operators Conference (SIPNOC) in Herndon, Virginia, where technical and operations staff from service providers around the world with gather to share information and learn about the latest trends in IP communications services - and specifically those based on the Session Initiation Protocol (SIP). Produced by the nonprofit SIP Forum, SIPNOC is an educational event sharing best practices, deployment information and technology updates. Attendees range from many traditional telecom carriers to newer VoIP-focused service providers and application developers. more
I co-authored a book in 2005, titled "Extreme Exploits: Advanced Defenses Against Hardcore Hacks." My chapters focused on securing routing protocols such as BGP, and securing systems related to DMZs, firewalls, and network connectivity. As I look back over those chapters, I realize that the basic fundamentals of network security really haven't changed much even though technology has advanced at an incredible pace. "Defense in depth" was a hot catch phrase seven years ago, and it still applies today. more
The 85th meeting of the Internet Engineering Task Force (IETF) begins next week in Atlanta, Georgia, USA. Over 1000 engineers, maybe as many as 1400 or more, from all around the world will gather in various working groups to discuss and debate issues relating to the open standards that define the Internet's infrastructure. more
Most international Medias picked the story wrong. And I see it being repeated. It is true that there is some legislative initiative regarding the regulation of VoIP calls and mainly the telecommunication sector in Ethiopia. But the initiative is just a draft, noting more. Besides there is no such a thing as 15 years punishment in the draft law for using Skype. Here are the provisions in the draft law that are stretched in many news headlines to bemoan that the use of Skype in Ethiopia entails 15 years punishment. more
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