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When ICANN selected Deloitte and IBM to provide technical database administration services for a key part of its new gTLD program, it became quickly clear that the choice was not made on whose proposals scored highest, but rather it was based on which partner presented the least perceived business risk but at a much higher than necessary cost. I know this because I wrote a response to the original RFP and as a result am pretty familiar with what the original specification required. more
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