Voice-over-Internet protocol (VoIP) is a protocol optimized for the transmission of voice through the Internet or other packet-switched networks. VoIP is often used abstractly to refer to the actual transmission of voice (rather than the protocol implementing it). This latter concept is also referred to as IP telephony, Internet telephony, voice over broadband, broadband telephony, and broadband phone. VoIP can facilitate tasks and provide services that may be more difficult to implement or more expensive using the PSTN. Examples include: The ability to transmit more than one telephone call over the same broadband connection. This can make VoIP a simple way to add an extra telephone line to a home or office. Conference calling, call forwarding, automatic redial, and caller ID; zero- or near-zero-cost features that traditional telecommunication companies (telcos) normally charge extra for. Secure calls using standardized protocols (such as Secure Real-time Transport Protocol.) Most of the difficulties of creating a secure phone connection over traditional phone lines, like digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream. Location independence. Only an Internet connection is needed to get a connection to a VoIP provider. For instance, call center agents using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection. Integration with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others (e.g. friends or colleagues) are available to interested parties. Advanced Telephony features such as call routing, screen pops, and IVR implementations are easier and cheaper to implement and integrate. The fact that the phone call is on the same data network as a users PC opens a new door to possibilities. Read the full background at VoIP Wikipedia
My presentation at VON was focused on availability (aka presence) and contextually-aware communications, but I did begin with a brief mention of subjects I'm passionate about and I ended with my typical closing comments about telecommunications... Apparently this struck a chord with several people who came up to me afterwards asking about how they could help the spread of telecom to developing countries and did I have references for my statements about telecom is good for mankind? more»
Over the last ten years, Andrew Odlyzko has been writing about a pricing algorithm that would assure reasonable service levels at reasonable prices. If you're going to F2C, you might want to read that brief article or this slightly more complex one to learn (or refresh your sense of) PMP -- Paris Metro Pricing models to deal with network congestion. You'll also get a sense of why throwing bandwidth at the network will not be sufficient. Here's a great article from 1995... more»
Rob Hyndman has a pointer to Mark Cuban's latest: Think the Internet Will Replace TV? Think Again. Cuban's post can be summarized as: Today's broadband networks are too slow. The insatiable appetite for on-demand rich media content will soon overwhelm them. Telco's aren't putting in upgraded networks quickly enough to meet that demand. Cuban also provides some facts and figures to back up that claim. In the comments, readers have a number of viewpoints, including the view that Mark has ignored cable, and that cable can provide the required speeds and feeds... more»
Burton Group issued a press release last week announcing the conclusions of my recent report on Skype. I thought the release clearly stated our conclusions on Skype, which essentially were that there are indeed security and management concerns that enterprises ought to be aware of, but that those risks may be outweighed by the business benefits offered by the use of the application, and that enterprises must carefully weigh risk vs. reward when evaluating Skype usage. more»
A buzzword in the cable/ilec world is IPTV, a plan to deliver TV over IP. Microsoft and several other companies have built IPTV offerings, to give phone and cable companies what they like to call a "triple play" (voice, video and data) and be the one-stop communications company. ...I'm at the pulver.com Von conference where people are pushing this, notably the BellSouth exec who just spoke. But they've got it wrong. We don't need IPTV. We want TVoIP or perhaps more accurately Vid-o-IP. more»
In this article, published in the Federal Communications Law Journal (FCLJ), the authors (Reed E. Hundt and Gregory L. Rosston) have proposed sweeping changes to the current telecommunications regulatory regime. With impending reform in telecommunications laws, the authors argue that an important first step is the creation of a bipartisan, independent commission to examine and recommend implementation of more market-oriented communications policy. The following excerpt from the article looks into service competition with respect to VoIP... more»
Carriers plan to challenge VoIP 'poachers' with services to win back defecting small businesses and test the market's economics. Signals that their grip on the Net neutrality high ground could be slipping are prompting major telecommunications carriers to put Plan B in motion -- an all-out price and feature war to test the staying power and limitations of Internet voice upstarts, analysts say. more»
As I keep pointing out -- there is indeed a viable alternative of a real marketplace not a fake one. Today's system is a fake because it depends on capturing the value of the application - communications - in the transport and that is no longer possible because with the Internet the value is created OUTSIDE the network. One example of the collateral damage caused by today's approach is the utter lack of simple wireless connectivity. Another is that we have redundant capital intensive bit paths whose only purpose is to contain bits within billing paths. more»
On the one hand, the big telcos are chanting the mantram, "We shall not block, impair or degrade any content, service or application." On the other hand, they're saying, "There's no problem. We don't need a law until there's a problem." Well, now. Mitch Shapiro over at IP & Democracy, points to Russell Shaw's post that says: "I have been noticing a growing number of posts in which many Vonage users and Vonage Forum Members have been complaining about the quality of Vonage calls over Comcast broadband connections..." more»
If there is one word in the telecommunications that has suffered from over-abuse for many years now, it's convergence. The term has been liberally applied to each successive generation of communications technology for their supposed ability to solve a myriad of service delivery problems within a single unifying converged carriage and service delivery solution. Unfortunately, the underlying reality has always been markedly different from these wondrous promises, and we continue to see an industry that deploys a plethora of service delivery platforms and an equally diverse collection of associated switching and service delivery technologies. One can't help but wonder at the collective gullibility of an industry that continues to herald the convergent attributes of each new generation of communications technology, while at the same time being forced to admit that previous convergent promises have never been realized. more»
Session Initiation Protocol (SIP) is emerging as the de facto corporate standard for VoIP networks running converged voice/data communications, industry experts reported today.
Analyst firm Frost & Sullivan said that SIP is anticipated to "replace the traditional modes of communication, and create an alternative communication industry reducing network elements to mere call-forwarding devices". more»
I'm continually amazed by the amount of FUD being spread with regard to VoIP security threats. People...the sky is not falling. VoIP isn't e-mail. It isn't implemented like e-mail, it won't be implemented like e-mail (maybe "it shouldn't be implemented like e-mail" is a more appropriate statement). Following best security practices will ensure at least a level of security equivalent to current TDM systems. Best FUD I've heard this week: VoIP is insecure because you can simply put a bridge on an ethernet line and capture a stream. Hey, has anyone ever heard of alligator clips? more»
Om has burnt the midnight oil analyzing Vonage's S-1 filing, coming to the conclusion that, while churn may not be as ugly as people thought, it's still cause for concern, and apparently intensifying. His point at the end about definitions is particularly good, as excluding cancellations in the first 30-days is undoubtedly flattering to the numbers. The net present value of Vonage's lifetime customer revenues is an issue which VoIP-watchers have long speculated about with trepidation -- what if marketing spending, churn, and price competition combined to form a toxic soup which fatally poisoned the economic proposition for access-independent VoIP? more»
Despite rather rapid growth in broadband access, the U.S. is falling further and further behind other countries -- we're now ranked #16 in the world. What's slowing the U.S. down? Two threads dominate U.S. broadband policy debate today. The first focuses on traditional telecom regulation -- reciprocal compensation, universal service, e911, and CALEA (wiretap capabilities). The second focuses on "Internet freedoms," i.e., guarantees that your broadband access provider won't block or inhibit specific applications like VoIP. more»
I'm just stepping back a minute to think about what Emerging Telephony actually is. You might have seen my earlier musings on the different philosophical underpinnings of "Western" telephony and "Eastern" thought. In an oversimplified nutshell, the Western approach puts the individual in the centre of the universe. The Eastern idea is to put the group in the middle. more»
The successful trial included extensive testing of provisioning of telephone numbers and policy management. This policy control enables customized route instructions to optimize cost, quality and service capability, supporting new business models and relationships. ›››
Edwards will lead NeuStar's ENUM-related business initiatives, including WMRS, the wireless message routing service; SIP-IX, which enables direct network-to-network peering via Session Initiation Protocol (SIP)-based technologies; and NRS, the number resolution service that NeuStar manages on behalf of the GSM Association. ›››
Ribbit co-founder and SVP of Strategy and Business Development, Crick Waters, has been selected to deliver the Friday keynote at the inaugural Emerging Communications Conference (eComm) to discuss the opportunities and challenges for Silicon Valley as it drives the next wave of telephony innovation. ›››
One look at the speaker roster for the Emerging Communications (eComm) Conference 2008 being held here March 12-14 and it's clear participants can expect an intense three days of idea sharing and policy discussion on the future of the communications industry. ›››
Veteran serial entrepreneur and Toktumi CEO Peter Sisson has been selected to speak at the new Emerging Communications Conference (eComm08) to discuss the potential impact of search dialing and pc-phone integration on telecommunications business models. ›››
The partnership will also include coordination of feature roadmaps for relevant products and services, in response to customer demand for interoperability between NeuStar's SIP-IX service and NetNumber's SPIDER and TITAN technology platforms. ›››
Managed internal DNS service provides a high performance, cost-effective solution to address the increased complexity of corporate IP networks. ›››