Om has burnt the midnight oil analyzing Vonage's S-1 filing, coming to the conclusion that, while churn may not be as ugly as people thought, it's still cause for concern, and apparently intensifying. His point at the end about definitions is particularly good, as excluding cancellations in the first 30-days is undoubtedly flattering to the numbers. The net present value of Vonage's lifetime customer revenues is an issue which VoIP-watchers have long speculated about with trepidation -- what if marketing spending, churn, and price competition combined to form a toxic soup which fatally poisoned the economic proposition for access-independent VoIP? more»
The business world today features many complex global service activities which involve multiple interconnected service providers. Customers normally expect to execute a single paid transaction with one service provider, but many service providers may assist in the delivery of the service. These contributory service providers seek compensation for their efforts from the initial provider. However, within a system of interdependent providers a service provider may undertake both roles of primary and contributory provider, depending on the context of each individual customer transaction. more»
ICANN unanimously approved the creation of the new .Tel Top Level Domain (TLD) and awarded the contract to Telnic Limited.
"The .Tel domain offers the first genuinely different use of domains since .com was first created. It will provide seamless integration of existing methods of communication with emerging technologies like Voice over IP (VoIP). This places the .Tel domain at the core of the next phase of Internet development," said Khashayar Mahdavi, CEO of Telnic. more»
Small businesses and consumers aren't the only ones enjoying the cost savings of switching to VoIP. According to messaging-security company Cloudmark, phishers have begun using the technology to steal personal and financial information over the phone.
Earlier this month, Cloudmark trapped an email phishing attack in its security filters that appeared to come from a small bank in a big city and directed recipients to verify their account information by dialing the included number. (The Cloudmark user who received the email and alerted the company knew it was a phishing scam, because he's not a customer at this bank.) more»
On New Year's Eve 2008 I felt compelled to respond to the stories being written about the Death of VoIP which lead to my recent blog post: VoIP is NOT Dead!. Since then, I've enjoyed many of the conversations that have continued to take place in the comment sections of a number of blogs, including this one. My belief is the future is unwritten and if the conditions are right people will return to the space. But we need to embrace innovation and change and encourage people to be disruptive. What follows is a continuation of the conversation. more»
And so it ends... Skype was always always a fun company to write about because they were always a bit of a rogue. The scrappy little startup that took on the megacorps of the telecom industry... and won in so many ways... look at their leading % of international calls... or the fact that per-minute call costs are now very clearly being commoditized down to zero... more»
According to Level 3, a major long haul Internet Service Provider, Comcast has demanded a "recurring fee" when Level 3 hands off movie and other high capacity video traffic for delivery by Comcast to one of the cable company's subscribers. This demand warrants scrutiny, perhaps less in the context of Network Neutrality and more in terms of further diversification (unraveling) of the peering process. more»
Carriers plan to challenge VoIP 'poachers' with services to win back defecting small businesses and test the market's economics. Signals that their grip on the Net neutrality high ground could be slipping are prompting major telecommunications carriers to put Plan B in motion -- an all-out price and feature war to test the staying power and limitations of Internet voice upstarts, analysts say. more»
After a more than 100 year run, the end is nigh for plain old telephone service (POTS). Through most of recent history POTS was provided by monopolies, which were regulated at both the federal and state level. The new world is much more competitive; we can talk via cell phones, computers, traditional phones hooked to a variety of devices instead of the old phone line, and a plethora of new gadgets like tablets. Voice service no longer has to be vertically integrated. more»
Once upon a time in a universe not very long ago phone service in the US was provided by regulated monopolies. AT&T was the big one and there were (and are) hundreds of small ILECs (Independent Local Exchange Carriers) around the country. These monopolies were regulated both at the federal and state level. Then we began on the long road toward competition and deregulation. more»
In a move to be celebrated by many of us with a VoIP background, the United States Federal Communications Commission (FCC) announced today the appointment of Henning Schulzrinne as Chief Technology Officer (CTO). As the release indicates, Henning's role as CTO will be to: ...guide the FCC's work on technology and engineering issues, together with the FCC's Office of Engineering and Technology. more»
In an press release today, Microsoft has made the official announcement for the purchase of Skype — one the most expensive acquisitions to date according to the company. more»
Today, December 14, 2011, the US Federal Communications Commission (FCC) is holding the second of two workshops on the transition of the PSTN to new technologies. The workshop started streaming live this morning at 9:30am US Eastern. The FCC's note about the workshops mentions that people watching the live stream can send in questions to panelists using either of two methods... more»
If you missed attending or listening to the live stream of the US Federal Communication Commission's (FCC) workshop on the transition of the Public Switched Telephone Network (PSTN) to new technologies that was held last week on December 6th, the FCC has very nicely made a video recording available from their website for viewing... FCC Chairman Julius Genachowski also appeared briefly to provide a few comments. more»
Microsoft formally announced the closure of its acquisition of Skype originally announced on May 10, 2011. Microsoft and Skype have declared to remain focused "on their shared goal of connecting all people across all devices and accelerating both companies' efforts to transform real-time communications for consumers and enterprise customers." more»
