Voice-over-Internet protocol (VoIP) is a protocol optimized for the transmission of voice through the Internet or other packet-switched networks. VoIP is often used abstractly to refer to the actual transmission of voice (rather than the protocol implementing it). This latter concept is also referred to as IP telephony, Internet telephony, voice over broadband, broadband telephony, and broadband phone. VoIP can facilitate tasks and provide services that may be more difficult to implement or more expensive using the PSTN. Examples include: The ability to transmit more than one telephone call over the same broadband connection. This can make VoIP a simple way to add an extra telephone line to a home or office. Conference calling, call forwarding, automatic redial, and caller ID; zero- or near-zero-cost features that traditional telecommunication companies (telcos) normally charge extra for. Secure calls using standardized protocols (such as Secure Real-time Transport Protocol.) Most of the difficulties of creating a secure phone connection over traditional phone lines, like digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream. Location independence. Only an Internet connection is needed to get a connection to a VoIP provider. For instance, call center agents using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection. Integration with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others (e.g. friends or colleagues) are available to interested parties. Advanced Telephony features such as call routing, screen pops, and IVR implementations are easier and cheaper to implement and integrate. The fact that the phone call is on the same data network as a users PC opens a new door to possibilities. Read the full background at VoIP Wikipedia
ENUM has a critical role to play in telephony services convergence. Although many carriers are adopting ENUM there are myths swirling around the confuse newcomers. In data networks, the domain name system (DNS) is responsible for converting Uniform Resource Locators (URL's) to IP addresses in order to route data traffic. The ENUM protocol performs a similar essential function of linking E.164 telephone numbers to Universal Resource Identifiers (URIs) -- enabling communication services to use traditional phone numbers to set up calls over IP networks. Unfortunately, there's a good deal of hype and confusion around ENUM, which might lead carriers to delay ENUM implementations. That delay would be a mistake... more»
In follow-up to recent announcement on the release of the latest edition of the very popular DNS and BIND book -- often referred to as the bible of DNS -- CircleID has caught up with Cricket Liu, co-author and a world renowned authority on the Domain Name System. In this interview, Cricket Liu talks about emerging issues around DNS such as security and IPv6 support, and important new features such as internationalized domain names, ENUM (electronic numbering), and SPF (the Sender Policy Framework). "Cricket Liu: We're now seeing more frequent attacks against DNS infrastructure. ...Turns out that name servers are terrific amplifiers -- you can get an amplification factor of nearly 100x. These attacks have raised awareness of the vulnerability of Internet name servers, which is possibly the only positive result..." more»
A new article by Ken Camp, published at Realtime VoIP, discusses telephony regulations, describing some existing regulatory issues surrounding telecommunications and how they might impact VoIP services. The following is an introduction to this article: "Bringing new technologies such as VoIP into service presents a wide range of technical challenges. Given the highly regulated environment of telecommunications, VoIP presents a set of regulatory challenges. For the most part, these challenges present hurdles to VoIP service providers who want to deliver commercial services to consumers and businesses and don't directly impact business VoIP deployment. ...Businesses that embrace managed VoIP services might want to review some of these regulatory issues, such as E-911 services, with the managed VoIP service provider." more»
I like the drift of the Pulver/Evslin proposal on emergency communications, and wish there was as vigorous a debate going on over here. I just hope we in the UK aren't jerked out of complacency by some major disaster -- although widespread use of pre-paid cellular means the problem of sunken landlines isn't as acute. Yet I can't help but wonder why the poor public has to wait for a disaster before they're given partial control over how their number maps to different destinations and services. Why can't I get a voicemail service from someone other than my connectivity provider? Why is ENUM hostage to the telcos, whose interest lies in ensuring that new services can only come from them? more»
Recently, FCC placed on public review a petition filed by Evslin Consulting and pulver.com. The petition grew out of the experiences felt during a breakdown in communications network caused by Hurricane Katrina. As you may recall, whole communities were evacuated in the Gulf coast and many families were separated because they ended in different cities. Added to the trauma, many of these evacuees found it difficult to contact and communicate with each other. But those who have VoIP service and those who subscribe to premium features on their PSTN lines were better off because their services were able to forward the calls to the new location... more»
A couple of new notes that underscore the continued convergence of real-time communications services (e.g. voice/video/IM) into a presence-based real-time IP communications infrastructure... I haven't seen this shift just yet, but increasingly the folks responsible for managing voice and video systems are integrating their planning with the groups in charge of instant messaging and collaboration. I expect this trend to accelerate as we move forward. more»
VoIP is here to stay. In fact many incumbent telecommunication carriers have started offering VoIP service for sometime and several new VoIP service providers have emerged. Aside from issues such as quality of service, the aspect of security, or lack thereof, is misunderstood by some of the VoIP service providers. This purpose of this article is to discuss two of the most well known attacks that can be carried out in current VoIP deployments. more»
Many communications networks are constructed for a single form of communication, and are ill suited to being used for any other form. Although the Internet is also a specialized network in terms of supporting digital communications, its relatively unique flexibility lies in its ability to digitally encode a very diverse set of communications formats, and then support their interaction over the Internet. In this way many communications networks can be mapped into an Internet application and in so doing become just another distributed application overlayed on the Internet. From this admittedly Internet-centric perspective, voice is just another Internet application. And for the growing population of Voice over IP (VoIP) users, this is indeed the case... more»
My presentation at VON was focused on availability (aka presence) and contextually-aware communications, but I did begin with a brief mention of subjects I'm passionate about and I ended with my typical closing comments about telecommunications... Apparently this struck a chord with several people who came up to me afterwards asking about how they could help the spread of telecom to developing countries and did I have references for my statements about telecom is good for mankind? more»
Over the last ten years, Andrew Odlyzko has been writing about a pricing algorithm that would assure reasonable service levels at reasonable prices. If you're going to F2C, you might want to read that brief article or this slightly more complex one to learn (or refresh your sense of) PMP -- Paris Metro Pricing models to deal with network congestion. You'll also get a sense of why throwing bandwidth at the network will not be sufficient. Here's a great article from 1995... more»
The successful trial included extensive testing of provisioning of telephone numbers and policy management. This policy control enables customized route instructions to optimize cost, quality and service capability, supporting new business models and relationships. ›››
Edwards will lead NeuStar's ENUM-related business initiatives, including WMRS, the wireless message routing service; SIP-IX, which enables direct network-to-network peering via Session Initiation Protocol (SIP)-based technologies; and NRS, the number resolution service that NeuStar manages on behalf of the GSM Association. ›››
Ribbit co-founder and SVP of Strategy and Business Development, Crick Waters, has been selected to deliver the Friday keynote at the inaugural Emerging Communications Conference (eComm) to discuss the opportunities and challenges for Silicon Valley as it drives the next wave of telephony innovation. ›››
One look at the speaker roster for the Emerging Communications (eComm) Conference 2008 being held here March 12-14 and it's clear participants can expect an intense three days of idea sharing and policy discussion on the future of the communications industry. ›››
Veteran serial entrepreneur and Toktumi CEO Peter Sisson has been selected to speak at the new Emerging Communications Conference (eComm08) to discuss the potential impact of search dialing and pc-phone integration on telecommunications business models. ›››
The partnership will also include coordination of feature roadmaps for relevant products and services, in response to customer demand for interoperability between NeuStar's SIP-IX service and NetNumber's SPIDER and TITAN technology platforms. ›››
Managed internal DNS service provides a high performance, cost-effective solution to address the increased complexity of corporate IP networks. ›››