The Third Stage of the VoIP Rocket Never Fired

Ten years ago was the dawn of Voice over IP (VoIP). The pioneering Israeli company VocalTec had just released its VoIP software for PCs (it was named iPhone, BTW). Industry guru Jeff Pulver (whom I now partner with in FWD) had begun to hold his Voice on the Net (VON) shows. As the founder of VoIP startup ITXC, I was invited to give a keynote at VON in Boston. The evolution of VoIP, I opined with the requisite PowerPoint slides, will be like a three stage rocket. I was right about the first two stages and dead wrong about the third... more»

Walks Like a Telco, Yalks Like a Telco… Must be a Telco

Vonage's latest woes are written up by Om Malik in Vonage: How Low Can You Go. More interesting than Om's reportage (Sprint wins case, Vonage ordered to pay damages, stock drops to $1.30) is the commentary afterward, in which one reader takes Om to task for the "gleeful" way in which he reports the demise of the VoIP companies... Boosters made the argument that VoIP was fundamentally cheaper than the TDM systems that phone companies deploy, and so therefore they enjoyed a price advantage in the market place. Anyone in the business of supplying telecom equipment, however, will tell you that the argument is flawed... more»

Telephony is Disrupted Because Voice No Longer Matters… (As Much)

Does "voice" communication really matter as much today in business communications? Think about it. When you need to reach someone today, what do you do? Do you call them on the phone? Or do you send them email? Or a text message? or IM? I know personally that my normal communication flow usually goes something like this: Instant Messaging; I check first to see if I can reach the person on some form of IM... SMS; if the matter is relatively important... E-mail/Facebook/Twitter/other; Previously that would have just been email, but these days I find myself very often sending messages via Facebook or Twitter... more»

FreeNum Links Phone Numbers to the Internet

I loved John Todd's ETel presentation (podcast) on FreeNum, a scheme for bringing phone numbers to the Internet. Of course, I love identifiers and addresses and all that they enable, so it was a natural. Suppose you were a university campus and when you looked at your phone bill, you noticed that a lot of calls were to other universities. You've got a VoIP telephone system; they've all got VoIP telephone systems. You might wonder "isn't there some way to route these calls over the Internet and save some serious money?" The answer, of course is "yes" but making it usable is a little harder... more»

Rent vs. Buy: The Driver of Economics

We the people like to own stuff and not pay rent to use it (BTW, rent includes taxes but that's another story). They the oligarchs like to own the stuff and charge us rent to use it. The rise of a middle class has historically meant the rise of a property-owning class. The underclass pays exorbitant rents. The telecommunications world -- or at least the US part of it -- is a battle of rent vs. buy. Economics says that ownership or rentership is all based on access to capital. Certainly capital is a huge part of the equation -- can you spell "home loan"?; but it's not the whole story... more»

Understanding the Skype Outage

Skype's official explanation. Phil Wolff has a good set of interpolated comments on the official explanation. There are two things to add... As the Register points out, last Tuesday was Microsoft's monthly patch day and those patches required a re-boot. If we believe Skype that their problem started with excessive login attempts, this is the only plausible explanation on the table... more»

CALEA Roundup: 2005-2007

The wrangling around the Communications Assistance to Law Enforcement Act (CALEA) is one of those issues that creeps inexorably forward and is hard to follow unless you're really focusing. So here is a quick, if longish, overview: CALEA is a 1994 statute that requires telephone companies to design their services so that they are easily tappable by law enforcement in need of "call-identifying information." Back in August 2005, following a request from the Dept. of Justice, the Commission moved swiftly to impose CALEA obligations on providers of broadband access services and "interconnected VoIP" services... more»

Google Acquires Grandcentral… and Enters Further into the PSTN Side of Telecommunications

News breaking out today is that Google has acquired GrandCentral for something around $50 million. GrandCentral is a service that gives you one phone number that can ring multiple numbers, provide one common voicemail - and all sorts of the other features (see "howitworks" for a list of features)... So will we ultimately see voicemail inside of Gmail? One would assume that we will eventually see integration with GoogleTalk... more»

SIP, the Holy Grail of VoIP World

For many in the Voice over IP world, Session Initiation Protocol (SIP) is the holy grail. Once it is accepted by every vendor and manufacturer, it will enable every IP-based device and application to communicate with one another. But for now it remains still a bit of an enigma that raises a large number of questions for everyone. TechTarget offers a VoIP SIP fundamentals guide discussing some of the basics of SIP -- its vulnerabilities, testing and hardware. more»

CAN SPAM Applies Even Within a Single Provider

I recently came across a copy of a ruling in the bizarre case of MySpace vs. theglobe.com. Theglobe.com was the ultimate dot.com bubble company. It started up here in Ithaca, and went public at the peak of dot.com hysteria with one of the the greatest one-day price runups ever. Since then they bought and sold a variety of busineses, none of which ever made any money, including the Voiceglo VoIP service which appears to be what the spam was promoting. more»