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Where Every Phisher Knows Your Name

Spear phishing is the unholy love child of email spam and social engineering. It refers to when a message is specifically crafted, using either public or previously stolen information, to fool the recipient into believing that it's legitimate. This personalization is usually fairly general, like mentioning the recipient's employer (easily gleaned from their domain name.) Sometimes they address you by name. Much scarier is when they use more deeply personal information stolen from one of your contacts... more»

IDN Evolution Discussed at ICANN Cartagena

Internationalized domain names (IDNs) have been available to Internet users for many years, but this year the first fully non-Latin IDN domains have become enabled by ICANN and country-code top-level domain registries. The recent success of the launch of Russia's .рф (.rf) ccTLD shows that there is an enormous demand for domain names in Internet users' native languages. more»

Canada's Anti-spam Bill C-28 is the Law of the Land

It's been a long time coming, but Canada has an anti-spam law, and one, which sets a new world standard, and a tough, but fair, opt-in protocol for everyone in North America who sends commercial email and other electronic messages. Yesterday, The Canadian Senate voted to accept Bill C-28, and today, December 15, at 13:00 eastern, it will be given Royal Asset of the Governor General of Canada, His Excellency the Right Honourable David Johnston. more»

Facebook + email = Facebook

Remember when Gmail launched in 2004, and everyone said it was going to kill Hotmail, Yahoo!, and AOL? Six years later, and this chart shows pretty clearly that while gmail has grown, only AOL's pageviews have fallen. The rest have held fairly steady. So what's everyone freaking out about? more»

Best Practices: A Meaningless Term

Chad White wrote an article for MediaPost about best practices which parallels a lot of thinking I've been doing about how the email marketing industry treats best practices. After several conversations recently about "best practices," I'm convinced that the term is now meaningless. It's been bastardized in the same way that the definition of "spam" has shifted to the point that it has very different meanings to different groups of people. more»

Kidnapping, Theft and Rape Are Not "Cyber" Crimes

Kidnap. Rape. There are no lesser words that can be used to describe what happened to the daughter of an anti-spam investigator in Russia. His daughter was recently released, according to Joseph Menn's recent article on Boing Boin, after having been kidnapped from her home five years ago, fed drugs, and made to service men, as a warning to ward off further investigations. The criminals behind these vicious acts were also responsible for large spamming organization associated with Russian Mob activity. more»

The Spamhaus Whitelist

For several months I have been working with the Spamhaus project on a whitelist, which we announced to the public this week. While this is hardly the first mail whitelist, our goals are somewhat different from other whitelists. Think of e-mail as ranging from inky black to pearly white... more»

ARF is Now an IETF Standard

When a user of a large mail system such as AOL, Yahoo, or Hotmail reports a message as junk or spam, one of the things the system does is to look at the source of the message and see if the source is one that has a feedback loop (FBL) agreement with the mail system. If so, it sends a copy of the message back to the source, so they can take appropriate action, for some version of appropriate. For several years, ARF, Abuse Reporting Format, has been the de-facto standard form that large mail systems use to exchange FBL reports about user mail complaints. more»

Google Voice: Race to the Bottom for Telephony - or Something Else?

Just when you thought making phone calls couldn't get any cheaper, along comes last week's news from Google about their latest iteration of Google Voice. There have been several steps along the way for Google to get to this point, and there are a host of reasons why this news is of interest to service providers of all stripes. I often write about how certain technologies and disruptive forces change the business of being a service provider, and this is but the latest example. more»

Clouded by a Convenient Illusion

In a relatively short time, the phrase "in the cloud" has become a term of art when talking about the internet. A quick Google search shows nearly a million uses of the phrase in the past month, a 3x increase from the same period in 2009. But, what does it actually mean to have your web site, your software, your data, or anything else "in the cloud?" "In the cloud" is derived from "cloud computing," which in turn is just a new term for distributed computing, where data-crunching tasks are spread across a variety of different physical processing units. This was common in mainframes in the 1960s, and later the idea of distributing processing across cheap PCs running Linux became popular in the 1990s. more»

Out of Office Alerts are So Out of Here

Do Out of Office alerts these days serve a purpose anymore? They seem to work well a decade ago when you were really out of the office and your computer sat under your desk and you couldn't check email till you got to it. Today, we as an industry and as individuals now have laptops, iPads, Smartphones, Wifi, WiMAX, etc. keeping us 100% of the time on the Internet at one time or another. And you know we all at one point throughout our days whether or not on vacation or after 5 PM check email as part of our everyday lives. more»

ClamAV and the Case of the Missing Mail

Some email discussion lists were all atwitter yesterday, as Sourcefire's open-source anti-virus engine ClamAV version 0.94.x reached its end-of-life. Rather than simply phase this geriatric version out the development team put to halt instances of V0.94 in production yesterday, April 15, 2010. In other words, the ClamAV developers caused version .94 to stop working entirely, and, depending upon the implementation, that meant email to systems using ClamAV also stopped flowing. more»

MIT 2010 Spam Conference Starts Tomorrow…

In January we presented the glorious history of the MIT spam conference, today we present the schedule for the first day. Opening session will be from this author, Garth Buren with a topic entitled The Internet Doomsday Book, with details be released the same day as the presentation. Followed by Dr. Robert Bruen with a review of activities since the last MIT spam conference... more»

Are Portable Email Addresses Possible?

News reports say that the Israeli government is close to passing a law that requires portable e-mail addresses, similar to portable phone numbers. Number portability has been a success, making it much easier to switch from one provider to another, and address portability might ease switching among ISPs. But e-mail is not phone calls. Is it even possible? more»

IPv6 and the Swedish Public Sector

No one can have failed to notice that the last IPv4 address will soon be allocated. We have lived with a shortage of addresses for 15 years, but when the last address is allocated, the shortage will become acute, instead of just a pain, as it is today... In The Hitchhiker's Guide to the Galaxy, Douglas Adams describes the least expensive and most effective method for making something invisible. You simply decide that it is Someone Else's Problem or SEP, if you abbreviate. This is an approach that is frighteningly similar to the Swedish public sector's view of the address shortage on the Internet. "It is not our problem -- if we ignore it, it will probably go away." more»