There are many big questions in telecom these days, and this is one that's on my mind right now. Over the past few months, I've participated in events or briefed with leading vendors in our space, namely Avaya, ShoreTel, BroadSoft, Aastra, Metaswitch, Mitel, Interactive Intelligence, and this week Cisco. Every analyst has their own core circle of vendors they stay close to, but I'd say that's a pretty fair representation of who's driving telecom. To varying degrees, all of these vendors have a cloud story, and the more I hear it, the more I start to wonder what it really means. more
Google just published its Q3 financial results. So, what is Google spending on IT, and how much servers would that buy? This is one of their best kept secrets. In this post I give ballpark estimates based on back-of-the-envelop calculations, similar to the 'guestimates' I made 5 years ago. more
As the industry-wide paradigm shift to cloud computing and software-as-a-service gradually continues to make the transition from buzz to reality, security and availability continue to emerge as the main barriers to customer adoption. A recent ISACA survey of over 1,800 US IT professionals found that only 17 percent believe the benefits of cloud computing outweigh the risks. Only one in 10 respondents said they would consider using software-as-a-service (SaaS) for mission-critical applications. more
Recently Bitcurrent conducted a cloud performance test commissioned by my client Webmetrics, a business unit of Neustar. Bitcurrent describes itself as part blog, part analyst firm and part resource site for the web community. The research project was led by Alistair Croll, a well-known name in the space and program chair for the Cloud Connect conference. more
A directive known as "Written Declaration 29," adopted last week by the European Parliament, calls for legislation that would require search engines to make a record of all search queries, as reported today by Startpage and Ixquick, anonymous search engine providers. "Framed as a measure to crack down on paedophiles, the controversial Declaration calls on the EU to require that search engines store all search traffic for up to two years for possible analysis by authorities." more
What happens to companies when they get too big for their own good? Do they inadvertently do things that potentially harm our privacy (think Facebook)? Or, do they simply make mistakes that violate our privacy? Well, last month Google revealed that its Street View cars "mistakenly" captured content flowing over wireless networks -- a potential invasion of privacy. more
BP and the Oil Industry are taking a lot of heat these days - much of it rightly so. Moving beyond the drama and evaluating the overall response of BP and others reinforces much of what is taught in incident response training and preparation... by showing the outcomes when one does not respond well. This is probably the most important incident that the responders involved will deal with in their professional lives. For those of us working to protect Internet Infrastructure and resources there are useful lessons as we consider what is happening in the Gulf of Mexico and their response effort. more
Do you know how big your web site will be in a year? You probably can guess, or even estimate how much traffic will hit your site in a year. You can also use millennia proven methods such as Crystal Balls, Animal Entrails or even Coffee Stains. But seriously, it is no easy task evaluating site growth in this volatile, ever changing economy. A key element in the scaling of any web site is the Application Delivery Controller (ADC). more
I recently participated in two Comverse events, and once again the message was driven home to me about the enormous opportunities that lie ahead of the industry in the field of new telecoms applications. The middleware and cloud applications that are now appearing at the edge of the network will of course, be further developed once high-speed broadband becomes available, but already they are having an enormous impact on the telecoms market. The new user experiences that can be obtainable through these applications will enrich fast broadband networks beyond recognition. What we now have is, on the one hand, the Over-The-Top (OTT) applications that have conquered the world... more
The highest court in Germany has ruled against telephone and email data retention used to track criminal networks. Melissa Eddy of the Global and Mail reports: "A law ordering data on calls made from mobile or landline telephones and e-mail exchanges be retained for six months for possible use by criminal authorities violated Germans' constitutional right to private correspondence, the Federal Constitutional Court ruled. In its ruling, the court said the law failed to sufficiently balance the need for personal privacy against that for providing security."
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Cloud Computing is a hot topic. Some say it is already here, most agree that it will be much bigger in the coming years. It is pushed forward by the economic benefits of virtualization and consolidation. Take a heterogeneous data center, full of many kinds of servers, running a myriad of applications and consolidate it into a uniform farm of virtual machines, where each application is services by one or more VMs and you have a cloud, what is called a private cloud. more
Stéphane Bruno writes: "In the first few hours that followed the earthquake, mobile service was completely disrupted. It was almost impossible to place a call, due to the combination of the damages on the cellular networks and the spike in phone calls. However, on some networks, SMS service was still available. People stuck under rubbles started texting to their friends and family (in Haiti and abroad) to tell them they were still alive and needed help. Those friends and family, not knowing what to do, started posting these SOS messages on their social networks, mainly on Facebook." more
I circulated this, and its precursors, notes about the necessity for diesel to keep the generators powering Boutilliers Hill NAP on the Hatian-Dominican Republic Border from failing, earlier this month on the North American Operators Group (NANOG) mailing list. Efforts by former ICANN people, in public service and in the private sector, were critical to bringing the continuity of the surviving infrastructure to the attention of the White House, the Department of State, and the Southern Command. more
There have been a number of reports recently about customer lists leaking out through Email Service Providers (ESPs). In one case, the ESP attributed the leak to an outside hack. In other cases, the ESPs and companies involved have kept the information very quiet and not told anyone that data was leaked. People do notice, though, when they use single use addresses or tagged addresses and know to whom each address was submitted. Data security is not something that can be glossed over and ignored. more
Just when you thought Nexus One was the biggest thing coming out of Google this week, we now get word about Google Energy. Well, Nexus One is a big deal, but I say that wearing my telecom analyst hat. Switching to my smart grid hat, Google Energy is something else altogether... As big as that is -- and will be -- Google Energy has all kinds of implications for smart grid. For starters, more
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