Encouraging the development of Internet-based services and accelerating the development of local content are often touted as noble objectives. It is also widely acknowledged that reaping the benefits of technology is dependent on reducing Internet connectivity and bandwidth costs, improving infrastructure, and improving quality of service to all Internet users. Yet in a region with over 20 million potential Internet users and great ambitions to create a "knowledge-based society" and develop "technology-driven economies", the cost of access remains prohibitively high and there is a glaring absence of critical Internet infrastructure. more
Research from Infonetics shows that last year was a strong year for data centre network equipment sales, due to a rebound from bare-bones 2009 spending levels and, more importantly, fundamental trends favouring investments in the data centre, such as the explosion of content and traffic, use of virtualization, and increasingly, cloud-based services and architectures. more
Every company that monitors their site or application performance focuses on two key metrics Availability and Speed. However, there is a third metric, Reliability, which is often misunderstood or in some cases ignored by companies. Reliability measures availability, accuracy, and delivery of a service within a time threshold. Reliability is difficult to define and measure as it is different for each company and service. To simplify it, you can think of Reliability as how consistent are you in delivering the "service". more
There are many big questions in telecom these days, and this is one that's on my mind right now. Over the past few months, I've participated in events or briefed with leading vendors in our space, namely Avaya, ShoreTel, BroadSoft, Aastra, Metaswitch, Mitel, Interactive Intelligence, and this week Cisco. Every analyst has their own core circle of vendors they stay close to, but I'd say that's a pretty fair representation of who's driving telecom. To varying degrees, all of these vendors have a cloud story, and the more I hear it, the more I start to wonder what it really means. more
Google just published its Q3 financial results. So, what is Google spending on IT, and how much servers would that buy? This is one of their best kept secrets. In this post I give ballpark estimates based on back-of-the-envelop calculations, similar to the 'guestimates' I made 5 years ago. more
Ad serving platforms drive a lot of web site revenue. These software platforms grant a site manager control over local or remote ads appearing on his web site. Over the years these platforms grew in functionality and today they offer diverse functions... Performance issues on such a platform can take down the ads on dozens of different sites, causing massive loss of revenues to the site and the platform owners. more
As the industry-wide paradigm shift to cloud computing and software-as-a-service gradually continues to make the transition from buzz to reality, security and availability continue to emerge as the main barriers to customer adoption. A recent ISACA survey of over 1,800 US IT professionals found that only 17 percent believe the benefits of cloud computing outweigh the risks. Only one in 10 respondents said they would consider using software-as-a-service (SaaS) for mission-critical applications. more
Recently Bitcurrent conducted a cloud performance test commissioned by my client Webmetrics, a business unit of Neustar. Bitcurrent describes itself as part blog, part analyst firm and part resource site for the web community. The research project was led by Alistair Croll, a well-known name in the space and program chair for the Cloud Connect conference. more
What happens to companies when they get too big for their own good? Do they inadvertently do things that potentially harm our privacy (think Facebook)? Or, do they simply make mistakes that violate our privacy? Well, last month Google revealed that its Street View cars "mistakenly" captured content flowing over wireless networks -- a potential invasion of privacy. more
BP and the Oil Industry are taking a lot of heat these days - much of it rightly so. Moving beyond the drama and evaluating the overall response of BP and others reinforces much of what is taught in incident response training and preparation... by showing the outcomes when one does not respond well. This is probably the most important incident that the responders involved will deal with in their professional lives. For those of us working to protect Internet Infrastructure and resources there are useful lessons as we consider what is happening in the Gulf of Mexico and their response effort. more
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