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UltraDNS today announced that salesforce.com (NYSE: CRM), the technology and market leader in on-demand Customer Relationship Management (CRM), has selected its Managed DNS Service for enhanced network security, performance and reliability. Salesforce.com's hosted CRM solutions are powered by the UltraDNS Directory Services Platform and backed by its industry leading Service Level Agreement (SLA).

Saleforce.com is a leading innovator in the software as a service (SaaS) market, whereby business applications are utilized by customers via the Internet. According to a recent report from the market research firm IDC, SaaS will represent a $10.7 billion market by 2009.

"Given the critical nature of our service, our customers require outstanding reliability. To achieve this we need the very best network infrastructure of which DNS is a critical component," said Christopher Amen-Kroeger, Vice President of Service Delivery, salesforce.com. "We chose UltraDNS because its Managed DNS Service provides unparalleled security and performance and its platform allows us to scale seamlessly as our business grows."

Recently, UltraDNS announced the deployment of the DNS Shield™, a revolutionary extension of the Directory Services Platform. The DNS Shield involves the deployment of authoritative DNS servers within the heart of the networks of leading ISPs including Yahoo, Verio, Earthlink, and America Online, creating a hardened and secure DNS infrastructure providing unprecedented levels of Internet performance, and the most advanced protection available against Distributed Denial of Service (DDoS) and pharming attacks.

"In the increasingly competitive 'software as a service' market, superior DNS security and performance is a key differentiator," said Ben Petro, president and CEO, UltraDNS. "We are delighted to partner with salesforce.com and to enhance the online experience for its impressive client list."

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Related topics: DDoS, DNS, Security