Consumers Prefer the .ORGANIC Domain for True-Organic Goods

By Afilias
Afilias

Afilias commissioned independent research agency YouGov to undertake this research. Conducted in mid-November 2014, the research surveyed over 3,200 U.K. and U.S. Internet users (2,057 and 1,147 adults respectively). The findings were sampled and weighted to be nationally representative of each nation (adults aged 18+). The full report can be found here.New Research Shows Almost 60% of Consumers Opt For the Exclusive .ORGANIC Domain Instead of .COM

.ORGANIC domain operator Afilias today announced the results of new research that provides important insights regarding U.K. and U.S. Internet users' experience finding organic products and services online. Nearly 70% of respondents believe that some companies are misrepresenting themselves as "organic" to command a premium price, and 60% would like a reliable way to distinguish real organic providers online from the pretenders. That's why almost 60% of respondents claimed they would be more inclined to visit a site on .ORGANIC, which is restricted to verified organic entities, than legacy .COM sites when searching for organic products.

The research showed the depth of confusion consumers feel when searching for organic products online: 43% of respondents acknowledge that they can't easily differentiate who's truly organic and who's not when they are researching or shopping online; whereas only 5% claim they don't have such a problem. 69% think companies should stop associating themselves with the term "organic" if they are not.

1 in 4 consumers believe that true organic companies and products SHOULD have a .ORGANIC web address, as only verified organic entities are allowed to have one.

"In traditional .COM or .CO.UK addresses, any site can have the word 'organic' in its web address and content because no one checks," said Roland LaPlante, CMO of Afilias. ".ORGANIC addresses are different. We DO check every applicant to be sure they are certified organic or otherwise meet stringent eligibility requirements. Consumers have asked for help identifying real organic online, and .ORGANIC sites make it easy: if it's in .ORGANIC, it's organic!"

Beyond a preference to visit sites on .ORGANIC, consumers now EXPECT to see their favorite organic brands with a .ORGANIC web address. The most mentioned brands include:

It's easy to understand why: traditional .COM and .CO.UK addresses are where the pretenders are; only .ORGANIC addresses are restricted to qualified products and services, and consumers have a right to expect the most trustworthy organic brands in the safest space.

Fig. 1: Brands that U.K. consumers believe should be on the .ORGANIC domain

Fig. 2: Brands that U.S. consumers believe should be on the .ORGANIC domain

Afilias commissioned independent research agency YouGov to undertake this research. Conducted in mid-November 2014, the research surveyed over 3,200 U.K. and U.S. Internet users (2,057 and 1,147 adults respectively). The findings were sampled and weighted to be nationally representative of each nation (adults aged 18+). The full report can be found here.

Related topics: New TLDs

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