Home / Industry

Neustar Launches Web Performance Management Solution, Features Real-Time Intelligent Alerting

Know About Website Issues Before They Affect Customers – It's easier when you have monitoring and load testing on one platform.
Free Trial Available
Neustar, a trusted, neutral provider of real-time information and analysis to the Internet, telecommunications and entertainment industries, has announced the release of Neustar® Web Performance Management, a new solution that brings together Neustar Website Monitoring and Neustar Website Load Testing for the first time in a single, comprehensive platform. With this offering, companies that rely on web performance to drive revenue now have a simple, easy-to-use platform to consistently monitor site performance and quickly mitigate performance-related issues, ultimately protecting their customers' online experience.

Online sales and customer service are no longer tangential to companies — they are central to it. Problems with poor website performance can result in negative brand impact, revenue loss and damaged customer loyalty. Neustar Web Performance Management combines both site monitoring and load testing in a single, user-friendly platform that allows customers to save setup time by using the same scripts for both services. The solution features real-time, intelligent alerting that identifies actual website performance issues while minimizing false positives; can be scripted to automatically escalate issues to the right personnel for quick resolution; and uses built-in API's to customize and script alerts, reports and automated actions to resolve critical website performance issues.

"If we get a Neustar monitoring alert, we drop everything and respond. Whatever the issue is, we know it's the real thing," said Joe Allen, Manager of Systems Engineering, Jobs2Web. "Neustar's Website Monitoring and Load Testing simplifies our lives, and we don't have to worry about critical systems. Neustar handles them and they work, period."

The benefits of Neustar Web Performance Management include:

  • Automated Issue Escalation and Resolution – Neustar Web Performance Management leverages the power of Selenium, an open-source web application testing system used by quality assurance professionals worldwide, to help users of all levels automate critical processes in testing and monitoring site performance.
  • Real-user or Synthetic Monitoring — Real-user monitoring allows companies to see how their site performs for actual users, while synthetic monitoring mimics the real-user experience by employing real browsers. Companies can monitor with multiple browsers to track performance and establish a baseline from one browser to another.
  • Full-service or On-demand Load Testing – Neustar Website Load Testing offers both full-service and on-demand testing, providing flexible options for companies to run scripts, test and analyze site performance and capabilities and determine potential performance issues before they occur.
  • External Views – Neustar Website Monitoring allows companies to track performance from the end users' perspective globally. Companies get a precise, unbiased picture of their site speed and performance, enabling them to resolve issues before the customer experience is impacted.
  • Rich Reporting – Companies can customize monitoring reports and easily share them with stakeholders, deliver transaction overviews and identify errors by location, load time by step and location and overall time by location.

"In today's business environment, website performance is the cornerstone of the customer experience," said Alex Berry, senior vice president, Enterprise Services, Neustar. "Companies require solutions that enable them to maintain constant vigilance over every component of their sites, identify where problems can occur and test their capabilities for the most extreme circumstances. Our new Web Performance Management platform gives these organizations an easy-to-use solution that helps save time, money and aggravation, while helping to protect the brand and, more importantly, the business."

For more information about Neustar Web Performance Management visit neustar.biz/wpm.

About Neustar

Neustar

NeuStar provides market-leading and innovative services that enable trusted communication across networks, applications, and enterprises around the world. (Learn More)

Related topics: Security, Web

WEEKLY WRAP — Get CircleID's Weekly Summary Report by Email:

Related Blogs

Hacking: Users, Computers, and Systems

Phishing in the New gTLDs

Trust and Collaboration - Key Features for the Internet's Future

Diving Into the DNS

The Economics of Magic

Related News

Topics

Industry Updates – Sponsored Posts

Verisign OpenHybrid for Corero and Amazon Web Services Now Available

Afilias Supports the CrypTech Project - Ambitious Hardware Encryption Effort to Protect User Privacy

Public Sector Experiences Largest Increase in DDoS Attacks (Verisign's Q4 2014 DDoS Trends)

Help Ensure the Availability and Security of Your Enterprise DNS with Verisign Recursive DNS

Verisign iDefense 2015 Cyber-Threats and Trends

Verisign Launches New Monthly Blog Series: Top 10 Keywords Registered in .COM and .NET

Standards and Browser Compatibility

What's in Your Attack Surface?

Q3 2014 DDoS Trends: Attacks Exceeding 10 Gbps on the Rise

.nyc Goes Public to Brand the Big Apple

3 Questions to Ask Your DNS Host About DDoS

Afilias Partners With Internet Society to Sponsor Deploy360 ION Conference Series Through 2016

Neustar to Build Multiple Tbps DDoS Mitigation Platform

Mobile Web Traffic: A Dive Into the Data

The Latest Internet Plague: Random Subdomain Attacks

Digging Deep Into DNS Data Discloses Damaging Domains

New gTLDs and Best Practices for Domain Management Policies (Video)

Nominum Announces Future Ready DNS

New from Verisign Labs - Measuring Privacy Disclosures in URL Query Strings

Four Reasons to Move from .COM to Your .BRAND Domain

Sponsored Topics

Minds + Machines

Top-Level Domains

Sponsored by
Minds + Machines
dotMobi

Mobile

Sponsored by
dotMobi
Port25

Email

Sponsored by
Port25
Verisign

Security

Sponsored by
Verisign
Afilias

DNS Security

Sponsored by
Afilias