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Architelos, Inc. today announced its Top-Level Domain (TLD) Management Services (TMS) for registry "front-office" operations it will offer new TLD contract winners. TMS is an outsourced solution for new TLDs as well as small registries, so they can quickly launch and/or manage their business operations, while off-loading much of the costs and risks.

TMS provides all the necessary pre-configured software systems, with the option to outsource operational personnel and/or executive management.

TMS: Front-End Support, Back-End Connectivity

TMS provides ICANN compliant, secure, pre-configured software systems, with the option to outsource operational personnel and/or executive management. TMS is designed to work with most registry infrastructure providers, thus protecting the TLD applicant's freedom of choice. The software systems are SaaS-based and include the business-critical functions required in a registry that are not provided by a back-end registry operator.

These core systems include:

• Automated contracts management and compliance work flows
• Automated registrar/channel sign-up
• Registrar ramp-up and management
• Sales and marketing portals
• General Ledger integration tools for registration financial data and forecasting
• Industry specific customer relationship management features
• Business intelligence reporting and dashboard tools
• Management escalation alert systems

"There will be a real need for solutions tailored for the business operations of a TLD," Architelos CEO Alexa Raad said. "Given the scarcity of expert talent and the potential launch of many TLDs at once, many applicants should plan now for how they will staff, resource and manage their registries should they be awarded a new TLD."

Outsourcing a registry's back-end is only half the needed solution, according to Architelos COO John Matson, who has developed new business models for the TLD marketplace and authored a study benchmarking new TLD launches. "Applicants still need a suite of front-office systems and talent to successfully win, launch and operate a new TLD," Matson said.

Architelos will selectively launch and manage a portfolio of TLDs but will offer all new TLDs the option to outsource the operational personnel.

"We are defining a market, one that we are well positioned to address," said Raad, who has both launched a new TLD, .MOBI, and led a major registry, PIR, the .ORG registry.

About Architelos

Architelos, Inc. provides consulting and managed services for clients in the internet and DNS industry. The consulting practice focuses on innovative growth strategies and boasts both industry leaders as well as new entrants as clients. Architelos operates as an independent and trusted third party, with no financial interest in or plans to apply for any new Top-Level Domains (TLDs). (Learn More)

Related topics: Registry Services, ICANN, Top-Level Domains